Associated Ambulance & Services (Whitecourt) Ltd., Collective Agreement 2020-2025

Article 11: On-call Duty

1. Ambulance Employees shall be required to perform on-call duty.  
2. The term “on-call duty” shall be deemed to mean any period during which an Employee is not on regular duty and during which the Employee is on-call and must remain fit for duty and be available to respond without undue delay to any request to return to duty.
3. For the scheduled on-call as noted in Article 9.01, all Employees will be compensated at the rate of three dollars a ($3.50) for each hour that they perform on-call duty.
4. An Employee who is called back to duty after completion of hours in accordance with Article 9.01, all hours worked during the call-back will be at two times (2X) the regular rate of pay, for a minimum two (2) hours or for the total hours worked, whichever is greater. Should the Employee receive another call-back within the time-frame of the first call-back, it shall be considered continuous with the first call-back.  An Employee called back to duty shall be permitted to leave when normal conditions have been restored.
   1. When the Employee is dispatched for immediate response, the call-back starts at the time of dispatch.
   2. When the Employee is dispatched for a designated time in the future, the call-back starts at the time the ambulance is enroute to the call.
5. When an Employee is supplied with a communication device by the Employer for the purpose of on-call duty, there shall be no cost to the Employee for the use of the communication device. It is expected that the Employees will hand over all necessary communication device(s) and/or equipment and supplies at the shift change and shall be paid a maximum of fifteen (15) minutes of active duty at the applicable rate.
6. An Employee who is mandated by the Employer to report for duty on a scheduled day off shall be reimbursed for reasonable, necessary and substantiated transportation expenses and, if the Employee travels for such purpose by private motor vehicle, reimbursement shall be at the rate of at least sixty-one cents ($0.61) or the kilometrage rate paid by Alberta Health Services (AHS), whichever is higher, per kilometer from the Employee’s residence and return. In those situations where Employer policy requires that the Employee use a taxi for call-back purposes, should the Employee commence their regular shift during the call-back, the Employer will pay the taxi fare from the site to their place of residence upon completion of the shift providing the Employee uses this mode of transportation.