East Central 911 Call Answer Society Collective Agreement 2025-2027

On this page, you can navigate the Collective Agreement between HSAA and East Central 911 Call Answer Society. You can navigate the agreement through the interactive book format below or download and save a copy of the PDF.

LETTER OF UNDERSTANDING #1

Between

EAST CENTRAL 911 CALL ANSWER SOCIETY
(hereinafter referred to as the Employer)

- and -

HEALTH SCIENCES ASSOCIATION OF ALBERTA
(hereinafter referred to as the Union)

RE:    ADMINISTRATOR PERFORMING IN-SCOPE WORK
 

In view of the fact that the Administrator directly participates in the operations of the Dispatch Service, it is understood and agreed that they shall not be restricted from performing, from time to time, the duties of any classification recognized as being within the scope of this Agreement in the following circumstances:

a) Brief periods up to thirty (30) minutes, during a day shift, of assistance when scheduled staff suddenly face unexpected call volume; or

b) To cover for an employee on time off for the purpose of an appointment not exceed two (2) hours, pursuant to Article 23.09; or

c) When there are no available employees willing or able to report to work.