East Central 911 Call Answer Society Collective Agreement 2025-2027

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Article 47: Arbitration

  1. The party requesting Arbitration shall notify the other party of the name of their appointee to an Arbitration Board.  Within seven (7) calendar days of receipt of such written notice, the party so notified will notify the other party of their appointee to the Arbitration Board.  The two appointees shall meet as soon as practical; but unless otherwise agreed between the Employer and the Union, within a period of seven (7) calendar days after the appointment of the second of them, and jointly select a Chair.
  2. Where the parties have agreed to have a single Arbitrator act in the place of an Arbitration Board, the party requesting Arbitration shall notify the other party of the name of their proposed Arbitrator.  Within seven (7) calendar days of receipt of such written notice, the party so notified will respond and attempt to agree upon an Arbitrator.
  3. If the appointees cannot agree upon a Chair or the parties cannot agree to a single Arbitrator, or fail to do so, they shall jointly request the Minister of Human Resources and Employment to appoint a qualified person to act as Chair of the Arbitration Board, or single Arbitrator.
  4. The Arbitration Board or single Arbitrator shall not have jurisdiction to alter, add to, subtract from this Agreement or to substitute any new provisions in lieu thereof or to give any decision inconsistent with the term of this Agreement or to deal with any matter not covered by this Agreement.   In the event that the Arbitration Board or an Arbitrator, by way of an award, determines that an Employee has been discharged or otherwise disciplined by an Employer for cause and the Collective Agreement does not contain a specific penalty for the infraction that is the subject matter of the Arbitration, the Arbitrator may substitute any penalty for the discharge or discipline that to them seems just and reasonable in all circumstances.
  5. The decision of the Arbitration Board or single Arbitrator shall be final and binding on both parties.  Each party shall bear the expenses of its Appointee and the Employer and the Union shall equally bear the fee and expense of the Chair.
  6. The Arbitration Board or the single Arbitrator shall hold a hearing of the grievance to determine the difference and shall render an award in writing as soon as possible after the hearing.  The Chair of the Arbitration Board shall have the authority to render an award with or without the concurrence of either of the other members.
  7. Any of the time limits herein contained in Arbitration proceedings may be extended if mutually agreed to in writing by the parties.